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Privacy Policy

This Privacy Policy describes the privacy practices of Ojas Holistic Living, owned and operated by Dietician Pooja Sethi (“Ojas”) and how we handle personal information that we collect through our website, app, and any other sites or services that link to this Privacy Policy (collectively, the “Services”).

Personal Information We Collect

Information You Provide to Us

  • Contact and account information, such as your first and last name, date of birth, occupation, email and mailing addresses, phone number, emergency contact, username and password.

  • Health and medical information includes information about your health conditions and diagnoses, lab results, family medical history, and medications.

  • Audio and video feed, when you participate in our video sessions. We may record your audio and video conversations for quality and training purposes, and to advance and optimize our Services.

  • Content you may choose to submit when engaging with our Services, such as lifestyle information, pictures of your meals, location information, Apple Health Data and Google Health data, and data from connected devices to your mobile phone.

  • Payment and transaction information needed to complete your purchases (including name, payment card information, billing information), and your transaction history. Payment information is processed by our third-party payment processor Razorpay, and we cannot access payment card numbers. Please see the “Razorpay” section below for additional information regarding how Razorpay handles your personal information.

  • Feedback or correspondence, such as information you provide when you contact us with questions, feedback, product reviews, or otherwise correspond with us online.

  • Usage information, such as information about how you use the Services and interact with us, including information you provide when you use any interactive features of the Services.

  • Marketing information, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.

Information We Obtain From Third-Parties

  • Medical information. With your authorization and after you have created an account with us, we may collect medical information about you from various healthcare providers from which you have received services. This may include information regarding health conditions, diagnoses, testing information, treatments, medical history, medications, and lab results.

 

  • Social media logins. When you log in to the Services with a third party service (e.g. Google), you may direct the service to send us information, such as your registration information, as controlled by that service or as authorized by you via your privacy settings at that service.

Razorpay

  • Payments on our Services are handled by Razorpay, and the information you provide to Razorpay in connection with your payment information and transactions is handled in accordance with Razorpay’s Terms of Service and Privacy Policy. Your payment data is stored by Razorpay.

    For more information, please read Razorpay’s Services Agreement and Privacy Statement on its website.

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